Description

Coaching, Feedback & Influence

Using Emotional Intelligence to Develop Others

Session Summary (30 minutes)

One of the most important responsibilities of a leader is developing people. Emotionally intelligent leaders use coaching, feedback, and influence to inspire growth, improve performance, and strengthen relationships.

This session focuses on applying emotional intelligence to coaching conversations, developmental feedback, employee growth, and leadership influence. Participants will learn communication techniques that build trust, increase accountability, and support professional development.

Learning Objectives

By the end of this session, participants will be able to:

• Use emotional intelligence to improve coaching and feedback conversations.

• Deliver constructive feedback with empathy and confidence.

• Strengthen leadership influence through trust and relationship-building.

• Support employee growth while maintaining accountability.

• Apply communication techniques that increase engagement and performance.